Paint Kit Return and Cancellation Policies

You have 24 hours from the time you place your order to cancel with no fees. Any order that is cancelled after it has shipped is eligible for return and a refund minus a 20% restocking fee up to 30 days from purchase.

Always keep all your original packaging to ship the kit back if necessary.

If your paint kit arrives damaged or with parts missing, we will typically ship you a replacement part or parts. You have 7 days from the time the kit arrives to initiate a damage claim or missing items.

If you do not like the color scheme you chose and would like an exchange, reach out to us by email (sales@brick-anew.com). We will provide you with a return authorization number and a return address. You can exchange the paint kit with no restocking fee up to 30 days. We will ship the replacement kit at no cost. The second kit is not returnable.

If you would like to return the paint kit, reach out to us by email (sales@brick-anew.com). We will provide you with a return authorization number and a return address. You can return the paint kit using any shipping provider. We will send you a refund minus a 20% restocking fee.

You have 30 days to initiate a return or exchange for a paint kit. We will not accept returns on paint kits 30 days after the paint kit has been delivered.

We do not accept returns on partial paint kits or heavily used paint kits.

Returns received without a return authorization number will not be refunded.

Return Policy for Other Products

You have 24 hours from the time you place your order to cancel. After 24 hours, your order cannot be cancelled for any reason.

All products not covered by the policies above are non-returnable. (Example: Hoods, Mantels, Tools, etc) Unless defective from manufacturer or shipping.